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Featured Reviews
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TeamWox |
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Contains everything to provide efficient operation of your company.
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Sage SalesLogix |
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A robust highly tailorable customer relationship management solution.
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ServiceDesk Plus |
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A web based, easy to use help desk and asset management software.
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QuoteWerks |
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Empowers businesses to increase their productivity and close more sales.
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Landslide CRM |
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Manage daily workflow and stay on top of your key responsibilities and tasks.
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Navicus |
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A complete solution for managing all of your recruiting and hiring.
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| Altitude Voice is a robust
voice management application that provides intelligent handling
of inbound and outbound calls, and seamlessly synchronises
relevant data with each call received or generated. Altitude
Voice ensures that relevant customer information, from customer
contact history to buying patterns, is available from customer-based
and enterprise applications to support agents during a call.
This consistent background information enables personalised
and effective handling of interactions that nurtures customer
loyalty.
Altitude Voice offers comprehensive
blended call management and uses CTI capabilities to maximise
the productivity of the contact centre. Altitude Voice enables
organisations to leverage customer and business information
across multiple channels and systems together with information
from the Altitude uCI Repository. |
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