The Message Server Communication
Suite is a highly configurable communication tool designed
to send messages through your computer and lets your computer
handle incoming calls.
Best of all you do not have to buy an expensive voice board
to access all those features. Any voice-enabled modem can
be used.
Using the Message Server Communication Suite you can
Send messages to
pagers
mobile phones (using the SMS standard for Short Message
Services)
Supports Text, Flash messages, Pictures, Logos and ringtones
fax machines
voice recipients
e-mail recipients
Send faxes from any print enabled application using the
Windows printer driver
Send faxes to distribution groups
Design interactive voice response (IVR) scripts to answer
incoming calls. The caller can navigate through the interactive
voice response (IVR) scripts by pressing digits on the phone
keypad ( IE "Please press 1 for a description of our
products, 2 for fax-back and 3 to speak to an operator").
Interactive voice response (IVR) scripts like multi-user
voice mail boxes, credit card verification or fax-on-demand
are set up within minutes. The system supports an unlimited
number of incomung lines.
Receiving faxes
Scanning external application for values and in the event
the criteria is met, send a message to a user. Ideal for
SCADA alarming or Network monitoring.
Receiving calls
By using the intuitive but powerful graphical script Designer
you can create interactive phone applications (Also called
Interactive Voice Response (IVR) Systems), where the caller
uses the phone keypad to enter values and navigates through
a script. Applications like Credit Card verifications, Fax-On-Demand
or Voice Mail may be designed within minutes.
All values entered by the caller are available for further
processing in the script or can be exchanged with any other
application like Excel or Visual Basic.
Message Server can handle an unlimited number of incoming
calls.
Using the IVR feature and the SMS sending feature you may
configure your own SMS on demand server within minutes.
Receiving SMS/E-mail
By using the intuitive but powerful graphical script Designer
you can create scripts that react on incoming messages.
The message (SMS or E-mail) is queried for the specified
values and format and then you can react on its contents.
SMS/Email forwarding, SMS/Email auto reply, SMS on demand,
etc, may be designed within minutes. All values received
are available for further processing in the script or can
be exchanged with any other application like Excel or Visual
Basic.
Sending Messages
Using the Message Center utility, you can define a database
of contacts to which you may send your messages. Messages
can be sent by
Pager
Mobile phone (using the SMS standard for Short Message Services)
Supports Text, Flash messages, Pictures, Logos and ringtones
Fax
E-mail
Voice file
or as script
When sending a message you can decide to send it using
a pre-specified communication link or to let Message Server
choose the most appropriate link. If you let Message Server
choose the link, it will automatically adapt the message
to suite the selected communication link.
The messages can be sent through the Message Center interface
or using the command line interface of SendMessage.
Check-It allows you even to query other applications for
values and send alarm messages if those values exceed the
defined limits. This feature makes the suite invaluable
for SCADA applications, where you need to monitor factory
floor data.
Network administrator may set up events to monitor the loss
of communication and sent alarm messages to the support
group.
Message Server integrates perfectly into SCADA applications
like CITECT(CiTechnologies), InTouch (Wonderware) or RSView
(Rockwell Software). To get data for its interactive scripts,
Message Server accesses the variables of those packages
through DDE. The SCADA packages in turn can send alarm messages
through the SendMessage utility or the Check-It event scanner.
Message Server supports all major modems by using the Microsoft
TAPI standard to communicate to modems.