|
PartnerNet strengthens the
bond between a business and its partners, making partners
feel like part of the company, rather than a distant arm.
With PartnerNet, an organization's business allies have
an effective way to know their customers, manage their accounts
and turn opportunities into revenue. Following are some
of the ways CMS keeps a company and its partners in sync:
Through PartnerNet, a company can instantly pass leads to
its partners electronically. A company and its partners can
then use PartnerNet to collaborate effective sales strategies
online.
PartnerNet offers sales, account management and opportunity
management tools specifically designed for partners. These
features allow partners to effectively manage every aspect
of their unique sales cycle and record details about each
deal, such as lead source, estimated value or projected
close date.
Partners have at their fingertips
complete access to a company's marketing collateral. Partners
can download brochures, white papers and product pricing
and never have to worry about running out of print material.
An organization can also use CMS to keep partners up to
date. A company can notify partners about special offers
or incentives. They can post product upgrades and allow
partners to download the new information.
Like customers, partners can also access a company's knowledge
base to resolve their own customer service incidents. If
they can't solve the issue independently, they can order
and receive support online without the burden of exchanging
phone calls.
|