The TeamWox groupware is designed for the optimization of management and production processes in a company. Using it, you can organize management processes inside a company, make them more transparent, quicken decision making based on full and authentic information.

Besides, all the information about your clients and history of the cooperation with them, various documents, tasks and discussions are stored in TeamWox. Now all this information is concentrated in one place and available to you from any point of the world.

TeamWox contains everything to provide the efficient operation of your company. The system includes the following:

1. Personnel Department
This module contains all the information about your employees: personal details, address, contacts (IMs, email, telephone numbers) and information about the person’s work in the company. All documents connected with a person (e.g. labor agreement, scanned copies of passports, medical records, etc.) can be saved right in the system.

Employee time sheets are kept here too. Now you can easily see your company employees that work more than others, as well as those who work less than other employees. This module also reflects the structure of your company. Very often even a casual analysis helps to detect the duplication of functions and inefficiency of an organizational structure.

2. Tasks
This module is used for promptly assigning tasks to your employees and controlling their fulfillment. A problem occurs? Set a task, assign persons responsible and watch how the task is fulfilled. In tasks you can hold various discussions, publish images, audio and video files. This will help you to solve appearing problems quicker and more efficiently.

As distinct from usual communication means (e-mail, telephones, instant messengers) tasks in TeamWox have one more advantage when solving business problems. After a telephone talk with your colleague, you can rely only on your memory when recalling the details of this talk. E-mails and instant messengers save the history of communication, but it is very uncoordinated and searching for it takes much time.

Tasks in TeamWox are void of this disadvantage. After closing a task you will be able to find it in an archive and watch all its details: who participated in the discussion, how it was held, what decision was made. And if necessary you will be able to raise this issue once again.

Automated task reporting system helps you to estimate the labor productivity of your employees. You will always know who of your employees puts the most effort into the job, whose work makes the largest contribution to your company business. With task reports in TeamWox, analyzing your employees' efficiency will become much easier and quicker.

3. Documents
This module is designed for building an efficient work with documents. Here you can store absolutely any documents in the electronic form: agreements, statements, scanned images and any other documents.

Version support endorsing system provided in TeamWox make the group work with documents possible. Your employee creates a document and assigns it to your for signing. You make some amendments and return the document to the employee as requiring improvement. And this procedure can be repeated until you decide that the document is ready and put an "electronic signature" on it. The important feature of TeamWox is that you always work with the latest version of a document. At the same time, all previous versions are stored in the system.

All documents coming via e-mail, attached to tasks or board comments can also be saved in this module. And vice versa - a document from this module can be sent in an e-mail, attached to a task or a comment in the board. Besides, documents can be associated with any organization or contact. So in future you will be able to easily find any document and study it.

4. E-Mails
E-mail has become so popular that we cannot imagine the corporate life without it. It is probably the most popular tool for communication with clients and suppliers. TeamWox contains the e-mail module too, but now it is bound with the whole system! And in the group work this feature is extremely useful.

Like in any mail agent (for example, MS Outlook Express), in TeamWox you can create any accounts and receive e-mails from several addresses at the same time. Here you can also set up filters that will help you to automatically sort emails. But this is not the main thing.

In TeamWox each system user also has a mailbox called "Assigned". There one gets emails assigned to him or her by other employees. For example, to solve a client's problem you need the advice of a certain employee. Now you do not forward the e-mail to him or her, but assign it as a task. And you can see what reply your specialist sends to the client. You also can first discuss the topic with a specialist and only then send a reply. If necessary, you can assign the e-mail to other employees or even departments of your company.

The combining of the mail agent with the CRM system gives one more advantage. Directly in the system you can attach any file stored in the Documents module. Besides, the advanced document-sharing system helps you forget about such a popular "it-is-not-the-latest-version" problem.

Finally, the most important advantage is that all your correspondence with a client is automatically saved in the Organizations and Contacts modules. Remember you assigned an e-mail to a specialist? In the Organizations module you can easily find the correspondence with a certain client and estimate the work of your employees.

5. Organizations and Contacts
A data base of all clients and contacts is very important. It is always very convenient to have all contact information including telephone numbers, addresses, fax numbers and others always at hand. And it would be even more convenient to have all documents connected with a partner as well as other useful information. You get all this with TeamWox!

In this module you can keep a detailed database of all your clients and suppliers: addresses, contact persons. You can also store here all documents, e-mails and discussions connected with a certain client. In TeamWox the full history of your cooperation with a client is always available.

Of course, you can set up different Clients access rights. For example, you can entrust working with VIP clients to experienced managers. While other your employees will not know about the existence of such a group. With TeamWox you can stop fearing that after a discharge of your employee you will miss contacts with a client. Besides you will not lose any part of after clients' history.

What is more important - all members of you company will work with a single database. How do you run business with your clients? Is the situation like this: one department is responsible for agreements, another – for support and the third one – for sales? Then each department must be having their own client database, their own history of communication with clients and their own reports. The right hand of your company doesn’t know what the left hand is doing? Forget it!

TeamWox is a possibility to consolidate the information about your clients in a single place thus improving the work of the whole company. No more numerous databases or inexact policy towards your clients. Now you can get single complete reports for the whole client base. With TeamWox this information will always be within your reach.

Automated reports for clients instantly show you the current state of affairs. You can see how many new client you have got this month, who of your managers found the most of clients, what clients decided to decline your company services and who of your managers is responsible for this. Now for obtaining such information you do not need to refer to different departments, suffer from delays or sabotage of your employees. All this is done automatically and instantly appears on the screen of your computer!

6. Forum
Very often companies do not pay much attention to the "home policy" and difficulties appear in this field. Employees do not always know what exactly and why the management does, in what direction a company moves. TeamWox Board is the most convenient place for the inner PR via which you can deliver all the company news and policy to each employee of your company.

It is also important to know the likings and preferences of people working in your company. It is the Board module where you can find the employees' feedback. Here you can learn more about your colleagues, timely detect possible problems and eliminate them.

Besides, the TeamWox Board can become a substitute for the traditional hours-long meetings. You can create a separate topic and invite only those who are needed for the solution of a problem. Other employees will know nothing about this secret conference. Using the Board you will easily find optimal solutions without having to distract them from their everyday work for several hours.

7. Search System
Data storing, quick search and access to information are among the most important tasks of modern companies. Just imagine how much time is spent by your employees searching for a three year old agreement with your client. This problem resulted in the appearance of expensive corporate search systems. Such a search system is built in TeamWox and is provided to you absolutely free.

In the system the search is made in all databases, in all modules. Using TeamWox you can quickly find a necessary document, e-mail, task, client or the Board topic. Besides, the morphological search function is implemented in this system. It means you enter a word and the system searches for all its variations. For example, you have entered the word "market". The system will search for "markets", "marketing", etc.

Of course, advanced search is also available. You can set certain time limits, indicate an author of a document or message, or assigned employees. Such a filtration system helps significantly limit search results and save your precious time.

With TeamWox you can quickly find any necessary information without having to draw your employees away from their work.

8. The System of Reports
It is impossible to manage any company without precise and authentic data about the current state of affairs. All this information is presented to a company management in the form of reports. Usually, for getting a report, you set a task and you employee wastes some time preparing a report for you. His or her colleague from another department also invests time into a report. And as it often happens, it is impossible to compare reports of different departments so it is hard to see the whole picture.

Fortunately, the same cannot be said about reports in TeamWox. First of all, they are automatic and for getting them you do not have to draw employees off their work. Secondly, being the part of one system reports are well coordinated. Thirdly, concentrating all the information in one system you can get a general report on the whole company. Fourthly, due to automation, at each moment of time a report in TeamWox is effective.