| - amberCat |
| Easy to use help desk
software for customer support, IT support, service
management |
| |
| - c.Support |
| Fewer calls: Customers
can use self service to resolve their own issues |
| |
| - Click
Chat Sold |
| Click Chat Sold is
designed to suit your needs with an incredibly low
price |
| |
| - Complete
Customer-Care |
| A focus on capturing
and delivering Knowledge Base solutions to solve problems |
| |
| - Contact
Center On-Demand |
| Looking to retain
business through high-touch customer care |
| |
| - Everest |
| Only customer-centric
application that closes the crucial loop from problem
to action |
| |
| - FrontSupportWeb |
| A web based customer
support software to track and manage customer support
issues |
| |
| - HEAT
6.4 : Simply Powerful |
| HEAT has been the
worldwide standard for service and support software |
| |
| - iHEAT:
Serve Your Customers From Anywhere |
| With iHEAT, you can
access HEAT over either network connections or dial-up |
| |
| - iMagic
Survey Pro |
| Quickly discover your
customer's needs and wants with a survey. |
| |
| - IssueTrak |
| Issue tracking software
to handle your organization's support and customer
relationship |
| |
| - Knowlix
: Know What Your Customers Need |
| KnowlixFrontline integration
allows HEAT users to perform an auto-search in Call
Logging |
| |
| - Newton
CIA |
| Software for handling
and evaluating customer feedback |
| |
| - Parature |
| Allows your customers
to locate knowledge base items such as past solutions |
| |
| - Proactive
Customer Support |
| Proactive Customer
Support easy to implement |
| |
| - Professional
Quest |
| Professional Quest
is a complete "out-of-the-box" solution for all your
survey needs |
| |
| - PropWeb |
| Your customer services
representatives can share knowledge and information |
| |
| - Safe2Bid |
| Combines the abilities
of a private investigator with the power of an Feedback
Manager |
| |
| - SupportWizard |
| Increased Customer
Satisfaction |
| |
| - TrackWise |
| A QMS software tool
implemented by over 75 FDA-regulated companies for
management |
| |
| - Vuechat
Representative Package |
| The virtual equivalent
of the smiling face behind the counter at the mall |
| |
| - Vuechat
Server Package |
| VueChat is a new Customer
Service webcam-chat program |
| |
| - Web+Center |
| A suite of web based
customer support software applications including |
| |
| - WonderDesk |
| The WonderDesk keeps
your customers happy for many reasons |
