PropWeb is proven technology
from PCAONLINE.com that provides everything you need for the
best in customer service and saves you money.
Here’s how PropWeb works for you:
100% web based
one-time installation on your server, not
individual computers, and only one application to maintain
accessible from any internet-enabled computer anywhere in
the world by your customers or your customer service representatives
Flexible
ready to install on almost any system
can be customized to meet all your current and future needs
Feature-rich
your customer services representatives can share knowledge
and information anywhere in real time
gives you news groups, support forums, reporting ability,
contact management, asset management, order processing,
call management, and email
Affordable
24/7 Customer Self-Service allows you to save
on administration costs
pricing matches your workload requirements because it’s
scalable and based on the number of concurrent users
Expandable
integrates completely with PropWeb, online storefront and
inventory management
PropWeb Works for Your Customers.
With PropWeb’s 24/7 Customer Self-Service, your customers
get:
easy-to-use, online support anywhere at any time of
the day or night
speedy answers from your PropWeb™ knowledge bank
direct help from your representatives if the answer proves
harder to find