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The help desk/support system
for rapid call logging and tracking.
This easy to install
and quick to learn software, will make an "expert"
out of even your junior help desk staff, allowing them to
solve more problems on the first call. Keep track of support
call costs and other statistics via sophisticated reports.
Search for solutions in the
powerful knowledge base. Automatically emails clients and
staff. Can be used as a stand-alone system or connect multiple
users over a network.
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