Cynergy Software has both
Help Desk and CRM applications making it a complete business
solution for tracking trouble tickets, managing customers,
and creating opportunities.
Cynergy is web based so it can be used remotely by saleforce
to creat new opportunities and is Tapi-compliant so it can
be used in standard call center environments. Our software
has a crystal report writer, knowledge center, e-mail ticketing
to ease the strain placed on support technicians and many
more features.
"Cynergy by Design" is a feature that gives
our clients the chance to customize cynergy to fit their
business needs.
Cynergy can be client-hosted or hosted by us and can
be purchased or used through a monthly subscription.