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eSupport is one of the most
feature packed support systems; in this tour you will find
why over a thousand companies have decided to opt for eSupport
and use it to process their daily support requests.
Do you
use multiple scripts to handle your customer support? eSupport
has a powerful and unique customer support center where
your clients can go through existing knowledgebase articles,
troubleshoot their problems, download common files, be up
to date on company news or even submit a ticket in case
they have any problems.
eSupport seamlessly integrates
all tickets created via email with the web interface. Your
clients can create tickets via email and check the status
on the web. No longer do they need to go through cumbersome
registration processes to ask a question, they just submit
their problem.
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