eSupport is one of the most feature packed support systems; in this tour you will find why over a thousand companies have decided to opt for eSupport and use it to process their daily support requests. Do you use multiple scripts to handle your customer support? eSupport has a powerful and unique customer support center where your clients can go through existing knowledgebase articles, troubleshoot their problems, download common files, be up to date on company news or even submit a ticket in case they have any problems.

eSupport seamlessly integrates all tickets created via email with the web interface. Your clients can create tickets via email and check the status on the web. No longer do they need to go through cumbersome registration processes to ask a question, they just submit their problem.