Heavy duty features at a
lightweight cost. FireSTARTER! Helpdesk is the easiest to
use and most feature packed Helpdesk application for the
price.
As well as Call Logging,
FireSTARTER! Helpdesk handles Change Management, Resource
Tracking, Purchase Requests, Purchase Orders, Knowledge
Management and SLAs. Email and Escalation Agents come as
standard. Fully customisable via the form designer and data
dictionary.
