WEB Based
Your customers can submit requests 24/7 from anywhere in the world. Your staff can access the system 24/7 from anywhere in the world.

Tracking
No lost or forgotten service requests. Only one operator will be assigned, no guessing who is responsible.

E-mail and Paging
No service request will go unanswered. Notification will be given once the request is posted. No delays in putting your crew into action.

Dynamic FAQ Entries
Share knowledge at a speed of light. The very moment a problem is solved, the solution may be published in a searchable knowledge database. Do not waste your time answering the same questions again and again. Do not force your customers to waste their time asking questions answered before!

Instant Up & Running
No downloads. No software to install. Register, review default settings, copy & paste html code - your HelpDesk may be running in 15 minutes. Or even less.

Cost effective
Not all businesses are equal. 3 service plans starting from $9.95 monthly. And last, but not least: no need to select plan right now. Try HelpDesk first, decide on the right plan later. Serve first 20 requests for free. No credit card required. No obligation to purchase.