Serve Your
Customers in Professional Way
Benefits of using HelpDeskOnline.Net service:
WEB Based
Your customers can submit requests 24/7 from anywhere in
the world. Your staff can access the system 24/7 from anywhere
in the world.
Tracking
No lost or forgotten service requests. Only one operator
will be assigned, no guessing who is responsible.
E-mail and Paging
No service request will go unanswered. Notification will
be given once the request is posted. No delays in putting
your crew into action.
Dynamic FAQ Entries
Share knowledge at a speed of light. The very moment a problem
is solved, the solution may be published in a searchable
knowledge database. Do not waste your time answering the
same questions again and again. Do not force your customers
to waste their time asking questions answered before!
Instant Up & Running
No downloads. No software to install. Register, review default
settings, copy & paste html code - your HelpDesk may
be running in 15 minutes. Or even less.
Cost effective
Not all businesses are equal. 3 service plans starting from
$9.95 monthly. And last, but not least: no need to select
plan right now. Try HelpDesk first, decide on the right
plan later. Serve first 20 requests for free. No credit
card required. No obligation to purchase.