|
Featured Reviews
|
 TeamWox |
|
Contains everything to provide efficient operation of your company.
|
|
| Sage SalesLogix |
|
A robust highly tailorable customer relationship management solution.
|
|
| ServiceDesk Plus |
|
A web based, easy to use help desk and asset management software.
|
|
| QuoteWerks |
|
Empowers businesses to increase their productivity and close more sales.
|
|
| Landslide CRM |
|
Manage daily workflow and stay on top of your key responsibilities and tasks.
|
|
| Navicus |
|
A complete solution for managing all of your recruiting and hiring.
|
|
|
| NetKeeper
Help Desk Captain for SQL |
A fully scalable, fully
integrated, ready to use, help desk solution. NetKeeper
Help Desk Captain is a highly customizable program . Some
features:
Full 3 tier system
SolutionsKeeper - knowledge manager
Supercase for multi-tasking of work orders, technicians
and multiple customer support. Also can be used for project
management
Multiple work orders for each service call
E- mail and paging notification
Unlimited LAN User Entry module for end user self service
Programmable lists that send data to Excel or graphs etc
Purchase Order system with inventory control
Advanced security level controls - unlimited
Service call attachment to
contact or equipmet
SLAs
Standard reports
Automatic Top 10 'FAQs generated to the Web
Automatic work order due date calculation based on company
business hours holidays etc
"Real time" LAN inventory links to NetKeeper Express
Link unlimited number of file attachments to work orders,
contacts and SolutionsKeeper
Spell check
Advanced text search of database
Text index database
Supports multiple site replication
Automatic MS Word mail merge
All major languages |
|
|
|
|