Netopia eCare 3.0 is an award winning solution that connects support agents and their customers with a live collaboration link. eCare enables remote desktop sharing, file transfer, live chat, URL push, and even real-time diagnostics and inventory of the remote PC hardware and software for asset management.

This cross-platform, Web-based solution gives your customers the highest level of service, while reducing your cost of support. eCare is secure, 100% pure Web, compatible with Windows XP, 2000, 98 & NT, plus Mac OS 9, OS X & Jaguar, customizable and scalable for the independent IT consultant, and the Fortune 100 call center.