| Netopia eCare 3.0 is an
award winning solution that connects support agents and
their customers with a live collaboration link. eCare enables
remote desktop sharing, file transfer, live chat, URL push,
and even real-time diagnostics and inventory of the remote
PC hardware and software for asset management.
This cross-platform, Web-based
solution gives your customers the highest level of service,
while reducing your cost of support. eCare is secure, 100%
pure Web, compatible with Windows XP, 2000, 98 & NT,
plus Mac OS 9, OS X & Jaguar, customizable and scalable
for the independent IT consultant, and the Fortune 100 call
center. |