The Quick Help Desk solution is provided through 3dA hosting services, or can be installed on your own company server. It does not require a large-scale server and can be up and running in less than thirty minutes. The Quick Help Desk operator client can be installed on any Pentium class PC with a standard 56K+ Internet connection.

What is Quick Help Desk?
It is a simple, hosted solution that does not require the installation of any expensive or complex enterprise software. Your website visitors need only a standard Internet browser for text chat. The Quick Help Desk agent console software can be installed on any Pentium class PC with a standard 56 K Internet connection.

QHD blends the best of web interactivity with the real-time human flexibility of a telephony-based client support system. Live agents can be located anywhere there is an Internet connection.

How does Quick Help Desk maximize your customer satisfaction?
Visitors to your website are able to use their keyboards to communicate directly with your support agents.

While receiving immediate answers to their questions, your website visitors are receiving real-time attention.

Live agents augment your existing website resources, ensuring that each visitor finds what they need every time.

It integrates closely with your present or planned e-commerce applications and solutions, so that you can make the most of your existing customer/visitor service infrastructure. Your agents and knowledge resources will be integrated into a seamless, efficient support package.