The SiteHelpDesk system is widely acclaimed for both its flexibility and intuitive approach. It is not only scalable but is feature packed, offering a substantial number of options.

Also, in recognition of the differences in support needs of certain constituents, two variants are available: IT support (SiteNetdesK) and External Customer support (SiteWebDesk). Both of course employ the same principles and have the same look and feel of SiteHelpDesk.