TAKE HelpDesk 2.0 is the updated version of our latest product, designed to address a range of needs from the departments to the corporate help desk, our solution enables you to work smarter and faster by:
Technical Specification

Database Options

automating workflow processes: ensuring that requests don't 'fall through the cracks' and maintaining a high level of service
facilitating end-user 'self help'
promoting first-call resolution
providing you with easy access to the information you need to make decisions and to demonstrate effective usage of current or proposed help desk resource