WN Help Desk Web is a shareware web-based help desk application that runs under Microsoft IIS 4.0 or higher. It can be used either in conjunction with WN Help Desk, or as a standalone help desk solution.

WN Help Desk Web Standard uses only the Microsoft Access backend database, while WN Help Desk Web Enterprise can use either the Access backend or a Microsoft SQL backend. WN Help Desk Web allows your customers and technicians access to the help desk from a web browser that supports frames and JavaScript (Microsoft IE recommended.)