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The E.piphany E.6 suite
delivers next-generation solutions across marketing, sales,
and service that are driven by rich, real-time customer
intelligence. With E.piphany, organizations can transform
the customer experience by enabling front-line interactions
that are more intelligent, informed, and consistent. Regardless
of channel or touchpoint, each customer interaction represents
an opportunity to sell a product, resolve a problem, retain
a customer, or otherwise strengthen the relationship-opportunities
that can be identified and acted upon with E.piphany.
All E.piphany E.6 solutions
are built on the industry's most modern and innovative customer
relationship management (CRM) architecture. Based on the
Java 2 platform, Enterprise Edition (J2EE), and using a
service-oriented architecture, E.6 provides maximum flexibility
for faster implementation and integration, and allows IT
organizations to reuse skills for increased productivity
and lower overall costs. The E.6 architecture lets organizations
take full advantage of the scalability, reliability, and
integration features built into industry-standard J2EE application
servers.
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