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IBM Lotus Instant Messaging
and Web Conferencing (Sametime), with more than 9 million
users, is the market leading instant messaging and Web conferencing
solution for business. By providing presence awareness,
instant messaging and Web conferencing Sametime helps speed
communication, reduce travel expenses and produce results.
Using Sametime people can discover if others are available
to communicate and collaborate, correspond quickly through
instant messaging and present information and improve customer
satisfaction through Web conferencing. Today's business
teams are comprised of colleagues, suppliers, partners and
customers that are dispersed across campuses, across countries
and around the world. Lotus Sametime provides the flexible,
efficient and instantaneous workforce communication that
these conditions demand. Lotus Instant Messaging and Web
Conferencing is IBM's offering for real-time collaboration
in the office or on the road. As a critical component of
the Lotus Workplace, Lotus Instant Messaging and Web Conferencing
helps organizations, their customers and their business
partners be better coordinated, better informed and more
agile.
Better coordinated: Lotus
Instant Messaging and Web Conferencing delivers market-leading
capabilities for bringing together geographically dispersed
teams, resulting in increased productivity. These capabilities
can also be integrated with applications including e-mail,
team workplaces, portals and Web applications to maximize
return on investment in existing application infrastructure.
Better informed: Lotus Instant Messaging and Web Conferencing
increases access to critical information, streamlining decision
making and increasing responsiveness. Customers, partners
and suppliers can seamlessly communicate and coordinate,
resulting in improved business performance and lower costs.
More agile: As on-demand businesses, Lotus Instant Messaging
and Web Conferencing-enabled organizations are able to dynamically
adapt to changes and are better able to compete. These solutions
help enterprises address today's business challenges: improving
responsiveness, enhancing customer service and responding
to opportunities and threats.
Add presence awareness. Speed communications by allowing
people to initiate instant messaging sessions directly from
within applications and documents.
Link communities. Simplify and speed distribution of information
to suppliers, customers and partners by securely connecting
with their respective instant messaging communities.
Customize and embed. Extending the capabilities and reach
of Sametime is easy for a broad range of developers because
Sametime supports the tools needed to integrate with Web-
and Windows-based applications.
Make the best use of technology. With Sametime 3 users
have a tool that integrates well with the business tools
they use to be productive, including Lotus Notes, Lotus
QuickPlace, mobile phones and wireless PDAs.
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